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Zoom Privacy Woes Being Observed by US FTC

Chairman of US Federal Trade Commission (FTC) Joseph Simons intimated on Monday that the agency was examining privacy complaints regarding Zoom Video Communications.

In a teleconference with administrators, Simons made reference to concerns that Representative Jerry McNerney of California had about Zoom. McNerney and others had penned a letter to Zoom showing concerns about the data collected about registered and non-registered users and recordings made by Zoom subscribers which may be stored in the cloud.

While not addressing the question of Zoom directly, Simons said the agency takes its complaints seriously.

“We are very happy to take complaints from any source,” he said. “If you’re reading about it (an issue) in the press, in the media, then you can be confirmed that we’re looking at it already or we will because of the media attention. If it’s out there in the media, we’re on it.”

An FTC probe would not necessarily find wrongdoing. Simons was speaking to a teleconference with a subcommittee of the House Committee on Energy and Commerce.

Zoom has been one of the big receivers of the new coronavirus lockdowns, with millions of workers and students using its video platform as they work and study from home.

But it has had growing pains. The company faced a backlash for failing to disclose that its service was not fully end-to-end encrypted and said it planned to develop tools that will give more controls to meeting hosts and allow users to securely join a meeting and submit them to the external review.

© Thomson Reuters 2020

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